Network Services

Network Health Check

If you're experiencing any problems with your infrastructure or would like piece of mind your systems are working efficiently before you upgrade, take advantage of our FREE Network Health Check today.

Network Consultancy

We offer a FREE no-commitment consultation for every customer that is interested in making the most out of their voice and data infrastructure. We work with you to help identify your requirements introducing solutions that you may not be aware of. As well as developing new solutions and optimising existing infrastructure, we also provide independent communications consultancy services. PW Comms personnel have a wealth of expertise in all aspects of network and communications technology - all of which can be made available to your organisation though our consultancy services offering.

From analysis and resolution of current issues through to development of a full network communications strategy, we are here to help. At each stage of the consultancy process PW Comms will ensure that our philosophy of delivering the needs of our customers will be reflected in the design of our solution. Our consultants have been working in the IT and Networking industry over a combined 100 years, so you can be guaranteed of the best network solution for your business.

"From the initial consultation, PW Comms clearly understood the challenges I faced, working in a data intensive industry. Their solution has created a business environment where we can effectively support our customers and the demands of the growing business." Malcolm Pritchard, MD - Beechwood Pensions & Investments.

Site survey

To ensure that all practical considerations have been taken into account prior to the Design of the physical infrastructure topology, a detailed site survey may be required to identify your current surroundings and any challenges they may pose to the network design. The Site survey may include optimisation of horizontal cable routes, or ensuring appropriate physical risers are available. In the event that no "single point of failure" is required, the Design and routing of the cable topology is crucial to the success of the network.

PW Comms can offer a site survey as a complete network solutions package or as an individual service. Please call 01925 751638 today or speak to one of the online operators for further details.

Network Design

Utilising a combination of the physical site survey, desktop modelling and industry experience PW Comms will design the correct network solution for your business needs. Whether it's a simple secure data or voice network or has more complex functionality utilising other applications and devices including data storage, IP security, Network security or VoIP (Voice over Internet Protocol), we design a system to deliver your expectations identified in the network consultation.

Network Installations

Once the network design requirements have been agreed and confirmation is given that the proposed solution fits in with all key criteria, a detailed implementation plan will be put into place. Where necessary this will contain a critical path analysis to ensure the meeting of key milestones or interfaces into other key trades.

Our technical engineers are fully qualified and experienced to carry out technical installation work to the highest standard. Having worked under some of the strictest policy conditions in a range of environments they are the back bone of PW Comms.

All network installations follow a proven methodology throughout the network installation. Staged testing and sign off will be conducted to ensure that our high quality solutions are delivered on time and within budget. We believe strongly in the principles of ownership and responsibility. Our dedicated project Managers plan, coordinate and deliver against clearly defined criteria set out during the consultation within the agreed timescales and budgets. By utilising our installation services, you will benefit from our vast experience gained from the successful completion of projects across a broad range of industry sectors.

Let our team of experienced professionals develop a plan that identifies all of the critical elements for success and incorporates any contingencies to keep work to schedule and within budget. Please see our case studies to appreciate the quality of our work.

"Thanks for everything you’ve done over the last few months. I feel like my job is bogged down by the BT’s and Vodafones of the world taking forever to complete tasks, it’s so great to work with PW Comms as you guys are very responsive and always get the job done."

Andrew Smith, IT Infrastructure Manager - Renold

Network Support

Once your system is in place we can offer you variety of network support packages for your solution depending on the criticality to your business. Our network support solutions enhance the manufacturer's warranties to provide high quality service that gives you predictable and fixed costs, continuity of operation and protection for your business.

You can upgrade your support package depending on the level of cover you need. We offer 1-5 year plans with multiple options, ranging from standard care packages covering normal office hours to live 24/7 onsite support. Our dedicated network support team can offer break, fix and fault management with proactive support and preventative maintenance plans which prolong the life of your hardware and deliver consistency of operation of your network and your entire business.

IT Relocation Services

If you’re planning to move premises, relocating your IT equipment will require some changes to suit your new surroundings. PW Comms provide a range of IT relocations services to ensure your office move is simple, efficient and hassle free. We can redesign, install and upgrade your office IT systems to your new environment making any necessary changes to guarantee a fully operational IT suit ready for your first day in your new environment. Find out more - IT relocation services.

Customer services

Our experienced and dedicated customer services team can provide a service level agreement that fits in with your budget and appropriate to the needs of your business. This service can extend into offsite Data back up or the full provision of a Business Continuity Plan. Whether you require immediate response from an onsite engineer, or the option to call us out 24/7, we can tailor an appropriate response service contract to suit the needs of your business.

Get in touch with our friendly advice team today and find out exactly how our total network service offering can be applied to lower your costs, while increasing your efficiency and productivity.

If you have any further questions regarding our network service & support, please Call 01925 751836 or email info@pwcomms.co.uk.